An emergency dispatcher in Montgomery County, Md. was put on administrative leave and an inquiry launched after being recorded snoring during a woman’s desperate 911 call, according to a report by NBCWashington.com.
Segments of the April 4 recording can be heard in the report broadcast on Tuesday, in which a panicky woman calls to report that her husband is having trouble breathing.
The initial 911 operator transfers her to a dispatcher, whose job it is to send an ambulance. But after the transfer, the woman is heard saying, “Hello? Hello? Hello?” and getting only silence in return.
The snoring sound of the dispatcher comes through just as the 911 operator contacts a second dispatcher, and it becomes louder as that dispatcher talks the woman through the emergency and gets her address.